Sayadex Pain Relieving Oil
R250,00
local_shippingFree delivery on orders over R500, anywhere in South Africa.
Sayadex Pain Relieving Oil
| Weight | 0,2 kg |
|---|---|
| Dimensions | 46 × 38 × 5 cm |
In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.
Saya Africa (PTY) Ltd
The owner does not provide a list of Personal Data types collected. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies — or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Application does not support "Do Not Track" requests.
To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or — as far as technically and legally feasible — sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.
Last updated: 25 September 2026
We deliver anywhere in South Africa, to street addresses (home or work). We don’t deliver to PO boxes or outside South Africa.
These are estimates. Occasionally, deliveries take longer, for example over public holidays or in bad weather.
When your order is dispatched, we email you a tracking number and a link so you can follow your parcel on The Courier Guy’s website.
You’re welcome to collect your order from our office at 213 Northway, Durban North, during office hours (Monday to Friday 9am to 5pm, Saturday 9am to 1pm). Please wait for our email saying your order is ready before you come in.
Email info@saya.africa with your order number, or call 031 476 0220.
Last updated: 25 September 2026
We want you to be happy with every Saya Africa product. If something isn’t right, here’s how we’ll put it right.
You may cancel your online order and return the products within 7 days of receiving them, without giving a reason. This is your cooling-off right under section 44 of the Electronic Communications and Transactions Act.
If your order arrives damaged, if a product is defective or not as described, or if we sent the wrong item:
Refunds go back to the card you paid with, through Yoco. Once we have processed a refund, it can take 5–10 working days to appear on your statement, depending on your bank.
This policy covers orders placed on saya.africa. If you bought from a Saya consultant or at a home demonstration, please contact your consultant or email info@saya.africa. For purchases resulting from direct marketing, the Consumer Protection Act gives you the right to cancel in writing within 5 business days.
Email info@saya.africa or call 031 476 0220 (Monday to Friday 9am to 5pm, Saturday 9am to 1pm).
Last updated: 25 September 2026
These terms apply to every purchase made on saya.africa (the “website”). By placing an order you agree to them, so please read them carefully. If anything is unclear, contact us before you buy.
This website is operated by:
We sell Ayurvedic wellness and personal-care products, including Sayadex and Saya’s Hair Care. We describe and photograph our products as accurately as we can, but colours and packaging may differ slightly from what you see on screen.
Health notice: our products have not been evaluated by the South African Health Products Regulatory Authority (SAHPRA) for their quality, safety or intended use. They are not intended to diagnose, treat, cure or prevent any disease, and nothing on this website is medical advice. Individual results may vary. Read the label before use, do a small patch test on your skin first, and speak to a doctor or pharmacist before use if you are pregnant, breastfeeding, taking medication or have a medical condition. Keep out of reach of children. Stop using a product and seek medical advice if you experience any adverse reaction.
Placing an order is an offer to buy. The agreement between you and Saya Africa is concluded once your payment has been successfully processed and we send you an order confirmation email. We will not charge your card before then.
If a product is out of stock, or a price or description on the website is obviously wrong, we may cancel the order. If we do, we will tell you and refund you in full as soon as possible, and in any event within 30 days.
We deliver to street addresses in South Africa with The Courier Guy. Dispatch times, delivery times and costs are explained in our Shipping & Delivery policy.
You may cancel an online purchase within 7 days of receiving your goods, without giving a reason, as provided by section 44 of the Electronic Communications and Transactions Act. Defective products are covered by the 6-month warranty in section 56 of the Consumer Protection Act. How this works, including what we can and can’t accept back for health and hygiene reasons, is set out in our Returns & Refunds policy.
We collect and use your personal information only to process your order, deliver it, provide customer service and, if you agree, send you news and offers. We handle it in line with the Protection of Personal Information Act (POPIA) and our Privacy Policy, which you can open from the link at the bottom of every page. Your payment is processed by Yoco, and your delivery details are shared with The Courier Guy so that they can deliver your parcel.
To the extent permitted by law, Saya Africa is not liable for any indirect or consequential loss arising from your use of this website or our products. Nothing in these terms limits any right you have under the Consumer Protection Act or any other law that cannot be excluded.
If you are unhappy with anything, please contact us first at info@saya.africa and we will do our best to resolve it quickly. If we can’t resolve it, you may refer the matter to the Consumer Goods and Services Ombud (www.cgso.org.za) or the National Consumer Commission (www.thencc.gov.za).
Last updated: 25 September 2026
Saya Africa (PTY) Ltd (“Saya Africa”, “we”, “us”) respects your privacy. This policy explains what personal information we collect when you use saya.africa, buy from us, or apply to become a Saya consultant, why we collect it, who we share it with, and the rights you have under the Protection of Personal Information Act (POPIA).
Contact our Information Officer with any question or request about your personal information.
When you place an order: your name, email address, cellphone number, billing and delivery address, the products you buy, and your order history. If you create an account, we also store your login details (your password is encrypted and we can’t see it).
When you pay: card payments are handled entirely by Yoco on its secure payment page. We never see or store your full card details; we only receive confirmation that the payment succeeded, with a transaction reference.
When you apply to become a consultant: your name, email address, cellphone number, province, town, street address, postal code, any notes you add, and the date and time you gave your consent to be contacted.
When you contact us by email, phone or WhatsApp: your contact details and what you tell us.
When you browse the website: technical information such as your IP address, browser and device type, and pages viewed, collected through cookies and similar technologies (see section 8).
We only collect what we need for these purposes, and we don’t sell your personal information.
We share personal information only with service providers who need it to help us serve you, and who must keep it confidential and secure:
Some of our service providers, such as Zoho, may store information on servers outside South Africa. When this happens, we make sure the provider is subject to data-protection laws or binding agreements that give your information a level of protection similar to POPIA, as required by section 72 of POPIA.
We use appropriate technical and organisational measures to keep your personal information safe, including an encrypted (HTTPS) connection across the whole website, password-protected systems with access limited to staff who need it, and a payment provider (Yoco) that meets card-industry security standards. If we ever discover that your personal information has been accessed without authorisation, we will notify you and the Information Regulator as POPIA requires.
Cookies are small files stored on your device. We use:
Some parts of the website load content from other companies, such as our Facebook, Instagram and YouTube feeds, Google reviews, fonts, and the WhatsApp chat button. These companies may collect information such as your IP address under their own privacy policies. If you message us on WhatsApp, WhatsApp’s terms and privacy policy also apply.
Under POPIA you have the right to:
To exercise any of these rights, email our Information Officer at rahul@saya.africa with enough detail for us to identify you. We may need to confirm your identity before acting on a request, and we’ll respond within a reasonable time. Our PAIA manual, which explains how to request records, is available on request.
Our website and products are intended for adults. We don’t knowingly collect personal information from anyone under 18. If you believe a child has given us their information, please contact us and we will delete it.
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated. If we make significant changes, we will let you know by email or on the website.
Email info@saya.africa, call 031 476 0220, or write to 213 Northway, Durban North, Durban, 4051.
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